FullTime Fantasy › Forums › Contests, Leagues and Events (FFWC) › ACCESS ISSUES? RESET YOUR PASSWORD
Tagged: Cancelling with them has been an absolute pain. Not only did they not cancel my membership when I asked, they tried to sign me up for something else. I\'m still dealing with trying to get it cancelled.
- This topic has 27 replies, 18 voices, and was last updated 1 year, 5 months ago by
bradle08. This post has been viewed 2998 times
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- March 1, 2018 at 7:52 pm #33732
Scott Atkins
KeymasterIf you’re having trouble logging in, make sure to reset your password for the new site.
When you re-up any Season-long membership (monthly or annual) you earn a free gift! (March 31 Deadline)
#1 – If you haven’t already, please update your password on the new site by resetting it: HERE
#2 – Sign up for one of the subscription options HERE.
#3 – Then, come back and choose your Free Gift: HEREIf you clicked to reset your password and you don’t receive your password link, check your spam. If it’s still not there, just create a new account by Registering for a new one. You may be one of the few we weren’t able to pull over to the new site.
- March 1, 2018 at 9:29 pm #33739
MikeDevil77
ParticipantScott:
Re-upped for new membership. Will we still be charged on the old site? Can’t seem to get clarification on this. If so, how do we go about not getting charged twice? Thanks.
- March 1, 2018 at 10:33 pm #33742
Scott Atkins
KeymasterHey Mike, yes you need to cancel over there by emailing support@scout.com
No telling what they’re doing over there, but CBS owns them, so knowing them, it will be CBS like content.
- March 2, 2018 at 10:02 am #33768
MikeDevil77
ParticipantThanks for the quick response Scott, looking forward to the new site.
- March 8, 2018 at 8:56 pm #34752
timgairjr
ParticipantCancelling with them has been an absolute pain. I emailed & asked them to cancel my membership and got the response below. They don’t seem to take no for an answer & basically ignored what I asked them to do.
Hi Tim,
Thank you for your e-mail. We appreciate you being a member of FullTime Fantasy.
We’re working on several new and exciting features for FullTime Fantasy and want you to be among the first people to see them.
So because we know change is hard, we’re going to pause your billing until August 1. You’ll get the entire summer free to see what we have in store.
And as a bonus, we’re giving you access to our sister site, SportsLine.com, which provides comprehensive sports picks, projections, and analysis. Plus, it has fantasy rankings, DFS lineups and advice, and stat projections to help you make optimal lineup decisions. SportsLine is $9.99 per month, but you’ll get it completely free with your paid FullTime Fantasy subscription for as long as you have it.
- March 9, 2018 at 12:56 pm #34789
Scott Atkins
KeymasterThat’s crazy. When did they send you that email?
- March 9, 2018 at 10:44 pm #34899
timgairjr
ParticipantI emailed them on Feb 28 and they responded with that the next day. I sent them a follow up & told them I wasn’t interested and they didn’t respond. I’ll just keep an eye on my credit card. If they charge me I’ll just dispute it.
The best thing about dealing with you guys is by far the relationship. I can contact you a million different ways & you always respond right away. There is no fake sales pitch or being pushy. You stand by your product & take care of your customers.
- February 19, 2019 at 10:01 am #91910
biglarboss
ParticipantI don’t know what you’re talking about.I’m having trouble with the site accessing my teams and I’m getting no help. I just signed up for a 88 baseball team and if the league filled my roster is being filled with auto picks. Someone please reach out. 801-628-3171
- March 11, 2018 at 11:51 am #35030
MikeDevil77
ParticipantI emailed them to cancel and received the same offer as above. I declined and asked them to cancel it. Then I got another email that they were canceling and not charging me on my renewal date. I would just email them again and don’t stop until you get a confirmation email.
- March 15, 2018 at 9:52 pm #35569
timgairjr
ParticipantThanks Mike. I’ll keep trying.
- March 17, 2018 at 12:34 pm #35766
Scott Atkins
KeymasterI think at this point , it’s honestly fair game to call it deceptive that they are still promoting “Access and answers from Dr Roto, Adam Ronis, Shawn Childs etc.”
So bizarre that a big company like CBS is that desperate to mislead our fantasy members and push them over to Sportsline, which has been around for years.
- March 25, 2018 at 10:52 am #36864
FantasyFlash
ParticipantI had the same issue, canceling! They were very persistent, I told them that I have alerted my credit card company and I would take legal action if they continued to bill me. That seemed to work. They said “sorry to see you go”. I am now back in the Scout Army and can’t wait for football season!
- March 25, 2018 at 11:11 am #36865
FantasyFlash
ParticipantHey Scott how can I change my display name? I just re-upped and I would like to use my name that I had before. Its limiting my choices to my actual name. Thank you
- April 12, 2018 at 4:36 pm #39440
Jonathan Bowen
KeymasterTesting the Forum postings. (IT)
- May 4, 2018 at 6:42 pm #42240
lee.huebner13
ParticipantQuestion; tried to look at Kentucky Derby picks from Vegas Whisper and says “Content Restricted” need to buy all sports premium pass. I already pay for that pass and get all other content. Any help?
- May 24, 2018 at 7:38 pm #43987
Scott Atkins
KeymasterCBS is still trying to deceive ScoutArmy and milk your old subscription $$ to the Scout.com site. Really incredible. We have sent them a cease and desist. Let’s go.
- July 22, 2018 at 3:17 pm #49036
vanduvin
Participant<header class=”page-header”>
<h1 class=”page-title”>Page not found (404)</h1>
</header>It seems we can’t find what you’re looking for. Perhaps searching can help.
- August 16, 2018 at 1:04 am #52546
Seco
ParticipantAnyone have any good promo codes? Roto50 gives 50% off for 2 months, but that’s pretty much the same as the 1 month off 6 month deal. Looking to sign up if a good deal is available!
- August 16, 2018 at 2:44 pm #52649
hub.mic
ParticipantHas the ability to apply custom rankings (local FF league rules) been shut down for the season (for non-payers)?
- August 20, 2018 at 6:34 pm #53840
JPB
ParticipantI just signed up for premium and can access all of the content, except when I go to do customized rankings for my home leagues, it either doesn’t take me to the site, or if I can get to it and hit the little black box to enter custom scoring, it takes me to the page asking me to sign up? Help! Thanks!
- October 5, 2018 at 4:32 pm #69175
michgry1
ParticipantI am a member and have been a couple of years, was at the old site got duped for 1 month, I actually put that on you guys… should have reached out to all the members, no biggie though I get it.
However, I am writing to you because too many times like today I can’t access things simple things “Fantasy Football week 5 Hub” I mean most of the content on the list of content is still stating week 4 .. cmon guys .. lots of bugs still I get it. This info is what we pay for, and we need it on the dates its meant to be seen not 2 days later. Maybe I am doing something wrong but don’t think so, because sometimes good sometimes not .. so not user error…Thank you
- October 6, 2018 at 11:53 am #69350
suhperbowl313
ParticipantHello,
I’ve changed my password 3 different times now and i still cannot access all the exclusive content. Not sure what the issue is be it’s becoming frustrating now. Also, the mobile site does not work well either, when trying to access the rankings you can not use the filter to change settings per your fantasy point system or check ranks based on positions.
How can this be resolved???
thanks!
- November 4, 2018 at 11:48 am #76543
tbranan
ParticipantI was having trouble getting into the forums using firefox. I switched to edge and got right in. Just thought I would share.
- March 12, 2019 at 5:07 pm #95444
Kahring88
ParticipantWhy do non premium members have access to the premium forums?
I can read everything on my cell phone but unable to post.. is this by design?
As a premium member i would assume that would be shut down for people that don’t pay??
- March 18, 2019 at 9:45 am #96110
raymond.berard
ParticipantI just subscribed to the baseball season package and can’t find the 2019 Fantasy Baseball Draft Kit. Where can I download this?
- November 5, 2019 at 9:08 am #130949
bradle08
Participantnice
- April 12, 2018 at 6:22 pm #39472
Scott Atkins
KeymasterIf they think they are going to call themselves ScoutFantasy, it’s about to go down…
#ScoutArmy
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